FAQ

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1.Payment Info.

Payment is only through Paypal.
Please register paypal for payments
Paypal is fastest and safest way for payment

* Importances why you need to have transaction through paypal
-No need to be shown your credit card number
-The fastest and easiest way in online payment method.
-24/7 is promised for monitoring.

Paypal Address : Freestyleboom2@hotmail.com

 

 
2.Shipping cost


 Two options you can choose for shipping – 1. economy shipping  2. Express Mail Service (EMS)

 For multiple purchase, even if you choose one as economy shipping and others for EMS, this delivery would
 automatically be EMS shipping service. This is always offered to buyers from freestyleboom


3.Delivery information
 
Delivery is from the republic of Korea to worldwide.

 For Economy shipping, it takes 10 to 20 days. This varies depending on countries.
 Some countries could take longer.

 For EMS shipping, it takes 5 to 7 day. This varies depending on countries.
 Some countries could take shorter or longer.

For any details, please contact me to

E-mail : freestyleboom@hotmail.com

Skype  : (201) 984-3522

MSN    : freestyleboom@hotmail.com

Within 24 hours, all messages and calls will be responsed.

*Skype users – due to unexpected calls from worldwide, this might have difficulties.

 For customers who are not fond of Msn or Skype, please click “Q&A” on the top at the right./
you can simoly send an email. We will be answering this within 12 hours.

*For Skype or Msn users, please contact us during (New york time) PM 8:00 ~ AM 5:00
         (Korea time   ) AM 9:00 ~ Pm 6:00
 
 
 
4. Exchange and Refund
 
  Buyers who are not satisfied with the received items, please send any items within 3 days. If no fault is  found in the seller’s side on shipping and items, full refund without shipping cost is guaranteed. This  case is including buyer’s sudden change of mind, perfume smells when the item is delivered back from  buyers, and some other possible faults in buyers.

 Without this, Full refund is always guarantted to buyers.

 

5. Item information
 
 
 

 

 
 
 
 

For any item informations, please give us product code. This will easy us to help you in faster way.


 
 
 
 
 
 
 
 

 

6. Order information.

 For order information, please click “My account”

 Checking if the delivery is successfully on the way or done, please contact us through any of methods – Msn, Skype, Q&A and mails. Please give us your Order Number in the contacts for easier way to check.